Privacy policy
This policy explains how Total tree solutions handles personal information submitted through this website.
Information we collect
When you submit an enquiry, we may collect your name, email address, phone number, job location or suburb, selected services, and any details you choose to provide about the work needed.
How we use it
We use this information to respond to quote requests, discuss tree work, arrange site assessments, communicate with you, and keep appropriate business records.
Form submissions and email delivery
Website enquiries are sent to Total tree solutions using Resend, an email delivery provider. The site and its hosting provider may process your submission so the enquiry can be delivered securely to the business inbox.
Sharing information
We do not sell personal information. We only share information when needed to operate the website, deliver email, respond to enquiries, provide services, comply with legal obligations, or work with trusted service providers.
Security and retention
We take reasonable steps to protect enquiry information and keep it only for as long as needed for business, service, or legal purposes.
Access and correction
You can contact us to ask about personal information we hold, to request corrections, or to ask that information be deleted where appropriate.
Contact
For privacy questions, contact Total tree solutions at 0417 602 796 or hello@totaltreesolutions.com.au.